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Integrate with Zoom

website/integrations/chat-communication-collaboration/zoom/index.md

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What is Zoom

Zoom is a video conferencing and collaboration platform. It allows users to hold online meetings, webinars, chats, and calls over the internet.

-- https://zoom.com/

Preparation

The following placeholders are used in this guide:

  • company.zoom.us is the FQDN of your Zoom instance. For US Government tenants, instead use agency.zoomgov.com.
  • authentik.company is the FQDN of the authentik installation.

:::info This documentation lists only the settings that you need to change from their default values. Be aware that any changes other than those explicitly mentioned in this guide could cause issues accessing your application. :::

:::warning Configuring SSO with Zoom requires having a Zoom Business, Education, or Enterprise account. :::

authentik configuration

To support the integration of Zoom with authentik, you need to create an application/provider pair in authentik.

Create an application and provider in authentik

  1. Log in to authentik as an administrator and open the authentik Admin interface.

  2. Navigate to Applications > Applications and click Create with Provider to create an application and provider pair. (Alternatively you can first create a provider separately, then create the application and connect it with the provider.)

    • Application: provide a descriptive name, an optional group for the type of application, the policy engine mode, and optional UI settings.
    • Choose a Provider type: select SAML Provider as the provider type.
    • Configure the Provider: provide a name (or accept the auto-provided name), the authorization flow to use for this provider, and the following required configurations:
      • Set the ACS URL to https://company.zoom.us/saml/SSO.
      • Set the Issuer to authentik.
      • Set the Service Provider Binding to Post.
      • Set the SLS URL to https://company.zoom.us/saml/SingleLogout.
      • Set the SLS Binding to Redirect.
      • Set the Logout Method to Front-channel (Native).
      • Set the Audience to company.zoom.us.
      • Under Advanced protocol settings, select an available Signing Certificate.
    • Configure Bindings (optional): you can create a binding (policy, group, or user) to manage the listing and access to applications on a user's My applications page.

  3. Click Submit to save the new application and provider.

Download the signing certificate

  1. Log in to authentik as an administrator and open the authentik Admin interface.
  2. Navigate to Applications > Providers and click the application created in the previous step.
  3. Under Download signing certificate, click Download to save the certificate to your machine.
  4. Open the downloaded certificate file in plain text, remove the first and last lines (-----BEGIN CERTIFICATE----- and -----END CERTIFICATE-----), then take note of the remaining text.

Zoom configuration

:::warning Configuring a vanity URL You must configure a vanity URL for your Zoom account before you can use SAML SSO. More information can be found in the Zoom documentation. :::

:::info Support for multi-vanity configurations This documentation does not cover the configuration of multiple vanity URLs. For more information, please refer to the Zoom documentation. :::

  1. Log in to the Zoom web portal as an administrator.
  2. In the navigation menu, click Advanced, then Single Sign-On.
  3. Select the vanity URL you wish to configure with SAML SSO. If you only have one vanity URL, additional options will not be shown.
  4. Configure the following required settings:
    • Sign-in page URL: https://authentik.company/application/saml/<application_slug>/sso/binding/post/
    • Sign-out page URL: https://authentik.company/application/saml/<application_slug>/slo/binding/post/
    • Identity Provider Certificate: Set the contents of the certificate downloaded in the previous step.
    • Service Provider (SP) Entity ID: company.zoom.us
    • Issuer (IDP Entity ID): company.zoom.us
    • Binding: HTTP-POST
    • Signature Hash Algorithm: SHA256
    • Security options: Select Sign SAML request
    • Provision User: Select At sign-in
  5. Click Save changes.

Configuration verification

To verify that authentik is configured correctly with Zoom, navigate to your company's vanity URL and click Sign in. You should be redirected to authentik for authentication and then redirected back to Zoom.

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