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Communicating with the Ansible community

docs/docsite/rst/community/communication.rst

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.. _communication:


Communicating with the Ansible community


.. contents:: :local:

Code of Conduct

All interactions within the Ansible Community are governed by our :ref:code_of_conduct. Please read and understand it before participating.

.. _ansible_forum:

Forum

The Ansible Forum <https://forum.ansible.com>_ is the default and recommended starting point for most community interactions. It's ideal for:

  • Asking questions and seeking help.
  • Participating in development discussions.
  • Learning about events and news.

To get started:

  • Register: Sign up <https://forum.ansible.com/signup?>_ to create an account and join the community.
  • Explore topics: Browse by categories <https://forum.ansible.com/categories>_ and tags <https://forum.ansible.com/tags>_ to discover discussions, or simply start a new topic of your own.
  • Stay updated: Subscribe to specific categories or tags that interest you. Just click the bell icon in the top-right corner of the relevant category or tag page and select your notification preference.

Explore forum groups <https://forum.ansible.com/g>_ that match your interests. Joining a group often automatically subscribes you to related posts.

.. _bullhorn:

The Bullhorn

The Bullhorn is our community's weekly newsletter, published directly in the Forum:

  • Subscribe: Click the bell button under the Bullhorn category <https://forum.ansible.com/c/news/bullhorn/17>_ description, then select Watching.
  • Submit News: See the About the Newsletter category post <https://forum.ansible.com/t/about-the-newsletter-category/166>_ for submission guidelines.
  • Questions about the newsletter: Ask us in the Ansible Social room on Matrix <https://matrix.to/#/#social:ansible.com>_.

Regional and Language-specific channels

Communicate in your preferred language by visiting the International Communities forum category <https://forum.ansible.com/c/other-languages/10>_. Current subcategories include:

  • Deutsche (German) <https://forum.ansible.com/c/other-languages/deutsche-german/33>_
  • Español (Spanish) <https://forum.ansible.com/c/other-languages/espanol/11>_
  • Français (French) <https://forum.ansible.com/c/other-languages/french/32>_
  • Italiano (Italian) <https://forum.ansible.com/c/other-languages/italiano-italian/34>_
  • Norsk (Norwegian) <https://forum.ansible.com/c/other-languages/norsk/21>_
  • Português (Portuguese) <https://forum.ansible.com/c/other-languages/portuguese/12>_

Join an Ansible Meetup <https://www.meetup.com/pro/ansible/>_ near you.

For details on requesting a new language subcategory, see the About the International Communities category post <https://forum.ansible.com/t/about-the-international-communities-category/48>_.

.. _communication_irc:

Real-time chat

For real-time interactions, the Ansible community uses the Matrix protocol.

.. note::

The :ref:ansible_forum is our default communication platform. We recommend engaging there before considering other options like Matrix.

To join the community on Matrix:

  1. Get a Matrix account: From Matrix.org <https://app.element.io/#/register>_ or any other Matrix homeserver.
  2. Choose a Matrix client: We recommend Element Webchat <https://app.element.com>_.
  3. Join rooms: Use the links in the :ref:general_channels or :ref:working_group_list to join specific rooms.

For more information, see the community-hosted Matrix FAQ <https://hackmd.io/@ansible-community/community-matrix-faq>_.

You can add Matrix shields to your repository's README.md using the shield in the community-topics <https://github.com/ansible-community/community-topics#community-topics>_ repository as a template.

.. note::

IRC channels are no longer official communication channels. Use the Forum and Matrix instead.

.. _general_channels:

General channels

The clickable links below take you directly to the Matrix room in your browser. Room/channel information is also given for use in other clients:

  • Community social room & posting news for the Bullhorn newsletter <https://matrix.to:/#/#social:ansible.com>_
  • General usage & support questions <https://matrix.to:/#/#users:ansible.com>_
  • Developer & code-related topics <https://matrix.to/#/#devel:ansible.com>_
  • Community & collections related topics <https://matrix.to:/#/#community:ansible.com>_

Working group-specific channels

Many working groups have dedicated chat channels. See the :ref:working_group_list for details.

Meetings on Matrix

The Ansible community holds regular meetings on Matrix. All interested individuals are invited to participate. Check the meeting schedule and agenda page <https://github.com/ansible-community/meetings/blob/main/README.md>_ for more information.

.. _working_group_list:

Working groups

Working Groups enable Ansible community members to self-organize around specific interests.

Find a complete list of groups and their communication channels within the Forum groups <https://forum.ansible.com/g>_.

.. _requesting_forum_group:

Requesting a forum group

To request a new working group:

  1. First, check if there is no appropriate Forum group <https://forum.ansible.com/g>_ you can join instead of starting a new one.
  2. Review the things you can ask for post <https://forum.ansible.com/t/working-groups-things-you-can-ask-for/175>_ regarding working groups.
  3. Submit your request in the forum topic <https://forum.ansible.com/t/requesting-a-forum-group/503>_.
  4. If a Matrix chat channel is also needed, consult the Ansible Community Matrix FAQ <https://hackmd.io/@ansible-community/community-matrix-faq#How-do-I-create-a-public-community-room>_.

.. _request_coll_repo:

Requesting a community collection repository

Working groups are often built around Ansible community collections. You can use a repository under your organization or request one under ansible-collections <https://github.com/ansible-collections>_ on the forum. Create a topic in the Project Discussions category and the 'coll-repo-request' tag <https://forum.ansible.com/new-topic?category=project&tags=coll-repo-request>_.

.. _community_topics:

Ansible Community Topics

The :ref:Ansible Community Steering Committee<steering_responsibilities> uses the :ref:ansible_forum for asynchronous discussions and voting on community topics.

For more information, see:

  • :ref:creating_community_topic
  • :ref:community_topics_workflow
  • Community topics on the Forum <https://forum.ansible.com/tags/c/project/7/community-wg>_

Ansible Automation Platform support questions

Red Hat Ansible Automation Platform <https://www.ansible.com/products/automation-platform>_ is a subscription service providing support, certified content, and tooling for Ansible, including content management, a controller, UI and REST API.

For questions related to Ansible Automation Platform, visit Red Hat support <https://access.redhat.com/products/red-hat-ansible-automation-platform/>_ instead of community communication platforms.