TrustPilot

Prerequisites

Trustpilot API Token or Zendesk OAuth 2.0 redentials
Trustpilot Business Unit URLs

Authentication methods

You can either authenticate with API key or with OAuth 2.0. Setting up OAuth 2.0 is a bit more complex but will give you access to more streams.

Setup guide

Step 1: Set up your Trustpilot App

Create a Trustpilot App as described in Trustpilot docs.

Enter the API key in the Airbyte source configuration "API key". In case you want to use OAuth 2.0 authentication, copy the API secret as well.

Step 2: Requesting OAuth 2.0 refresh token (Optional)

Request the OAuth 2.0 request token by sending the following HTTP request:

http

GET https://api.trustpilot.com/v1/oauth/oauth-business-users-for-applications/accesstoken
Authorization: Basic base64(apikey:secret)
Content-Type: application/x-www-form-urlencoded

grant_type=password&username=YOUR_TRUSTPILOT_USERNAME_OR_LOGIN_EMAIL_HERE&password=YOUR_TRUSTPILOT_PASSWORD_HERE

When succeeded, it will return a json object. Extrat the properties access_token, refresh_token.

Fill now the missing configuration fields in the Airbyte source configuration. As token expiry date, use the current time + 4 days (or calculate it yourself by calculating the date time of request add the seconds given in property expires_in).

Supported sync modes

The Trustpilot source connector supports the following sync modes:

Full Refresh
Incremental Sync

Supported Streams

This Source is capable of syncing the following Streams:

Configured Business Units - loads business units defined in the configuration
Business Units - loads all business units
Private Reviews (Incremental sync)

Performance considerations

The connector is restricted by Trustpilot rate limit guidelines.

The Trustpilot connector should not run into any limits under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Changelog

<details> <summary>Expand to review</summary>

Version	Date	Pull Request	Subject
0.4.12	2025-05-10	60197	Update dependencies
0.4.11	2025-05-04	59622	Update dependencies
0.4.10	2025-04-27	58976	Update dependencies
0.4.9	2025-04-19	58437	Update dependencies
0.4.8	2025-04-12	57986	Update dependencies
0.4.7	2025-04-05	57489	Update dependencies
0.4.6	2025-03-29	56854	Update dependencies
0.4.5	2025-03-22	56310	Update dependencies
0.4.4	2025-03-08	55599	Update dependencies
0.4.3	2025-03-01	55080	Update dependencies
0.4.2	2025-02-22	54466	Update dependencies
0.4.1	2025-02-15	54050	Update dependencies
0.4.0	2025-02-11	53630	Fix token_refresh method
0.3.11	2025-02-08	53531	Update dependencies
0.3.10	2025-02-01	53104	Update dependencies
0.3.9	2025-01-25	52408	Update dependencies
0.3.8	2025-01-18	52025	Update dependencies
0.3.7	2025-01-11	51413	Update dependencies
0.3.6	2024-12-28	50751	Update dependencies
0.3.5	2024-12-21	50371	Update dependencies
0.3.4	2024-12-14	49751	Update dependencies
0.3.3	2024-12-12	48193	Update dependencies
0.3.2	2024-10-29	47937	Update dependencies
0.3.1	2024-10-28	47647	Update dependencies
0.3.0	2024-10-06	46529	Migrate to Manifest-only
0.2.13	2024-10-05	46507	Update dependencies
0.2.12	2024-09-28	46134	Update dependencies
0.2.11	2024-09-21	45789	Update dependencies
0.2.10	2024-09-14	45558	Update dependencies
0.2.9	2024-09-07	45227	Update dependencies
0.2.8	2024-08-31	45007	Update dependencies
0.2.7	2024-08-24	44686	Update dependencies
0.2.6	2024-08-17	44253	Update dependencies
0.2.5	2024-08-12	43819	Update dependencies
0.2.4	2024-08-10	43618	Update dependencies
0.2.3	2024-08-03	43213	Update dependencies
`0.2.2`	2024-08-05	42855	Fix refresh token URL
`0.2.1`	2024-07-27	40267	Update dependencies
`0.2.0`	2024-08-01	36200	Migrate to Low Code
`0.1.1`	2024-05-21	38487	[autopull] base image + poetry + up_to_date
`0.1.0`	2023-03-16	24009	Initial version

</details>